API Service Is (Down / Degraded) - Identified

Incident Report for DNSFilter

Resolved

This incident has been resolved.
Posted May 26, 2024 - 14:32 EDT

Monitoring

Dashboard login access and our API is now starting to recover. We are continuing to monitor this further and will be updating our status page when a resolution has been reached.
Posted May 26, 2024 - 12:59 EDT

Update

We are continuing to work on a fix for this issue.
Posted May 26, 2024 - 11:49 EDT

Identified

Our engineering team has identified the issue with our provider that is causing disruption to our API that is affecting our dashboard login access. We are currently working to implement a fix. Updated status will be provided as soon as possible.
Posted May 26, 2024 - 08:04 EDT
This incident affected: Dashboard (Front End UI, API) and Features (Roaming Clients).
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