All Systems Operational

About This Site

Due to the redundant nature of our anycast infrastructure, DNSFilter services including DNS layer security, content filtering and resolution are always available. In the event of regional downtime, DNSFilter automatically switches to the nearest data center with no manual intervention. By design, our core services will not be disrupted by planned or unplanned outages.

As such, via our status page, DNSFilter strives to provide complete transparency for the current and past status of our service.

Uptime over the past 90 days. View historical uptime.
DNS1 Anycast Network ? Operational
90 days ago
100.0 % uptime
Today
North America ? Operational
90 days ago
100.0 % uptime
Today
South America ? Operational
90 days ago
100.0 % uptime
Today
Europe ? Operational
90 days ago
100.0 % uptime
Today
Asia ? Operational
90 days ago
100.0 % uptime
Today
Africa ? Operational
90 days ago
100.0 % uptime
Today
Oceania ? Operational
90 days ago
100.0 % uptime
Today
DNS2 Anycast Network ? Operational
90 days ago
100.0 % uptime
Today
North America ? Operational
90 days ago
100.0 % uptime
Today
South America ? Operational
90 days ago
100.0 % uptime
Today
Europe ? Operational
90 days ago
100.0 % uptime
Today
Asia ? Operational
90 days ago
100.0 % uptime
Today
Africa ? Operational
90 days ago
100.0 % uptime
Today
Oceania ? Operational
90 days ago
100.0 % uptime
Today
Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Analytics ? Operational
90 days ago
100.0 % uptime
Today
Front End UI ? Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Features ? Operational
90 days ago
99.99 % uptime
Today
Interstitial Page Operational
90 days ago
100.0 % uptime
Today
Blocked Page Operational
90 days ago
99.99 % uptime
Today
Bypass Proxy Operational
90 days ago
100.0 % uptime
Today
DoH Server Operational
90 days ago
100.0 % uptime
Today
Changelog Operational
90 days ago
100.0 % uptime
Today
Roaming Clients Operational
90 days ago
100.0 % uptime
Today
Domain Categorization Operational
90 days ago
100.0 % uptime
Today
Dynamic DNS Updater Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Mar 24, 2023

No incidents reported today.

Mar 23, 2023
Degraded Anycast Network Performance
Resolved - This incident has been resolved and monitoring has shown performance levels remain normal at this time. Should you need further assistance please reach out to us at support@dnsfilter.com.
Mar 23, 12:08 EDT
Monitoring - A fix has been implemented by our upstream provider across all affected infrastructure and we are currently observing normal performance levels. We are currently monitoring to ensure stability.
Mar 23, 10:44 EDT
Update - A fix is currently being rolled out across the infrastructure. Updated status will be provided once this is complete.
Mar 23, 09:57 EDT
Identified - An issue has been identified with an upstream provider and they are now working to implement a fix. Updated status will be provided as soon as it becomes available.
Mar 23, 08:56 EDT
Investigating - DNSFilter engineering team is currently investigating an issue that is causing degraded Anycast Network Performance. We will provide updated status as soon as it becomes available.
Mar 23, 08:23 EDT
Mar 22, 2023

No incidents reported.

Mar 21, 2023
Unable to add domains to the allow / block list on the dashboard
Resolved - This incident has been resolved. If further assistance is needed please contact us at support@dnsfilter.com.
Mar 21, 12:42 EDT
Monitoring - A fix has been implemented and we have confirmed domains are now able to be added to allow and block lists properly. We are currently monitoring to ensure this remains stable.

DNS filtering continues to operate normally.
Mar 21, 09:48 EDT
Identified - The issue has been identified and a fix is currently being implemented. Updated status will be provided as soon as possible.

DNS filtering continues to operate normally.
Mar 21, 09:41 EDT
Investigating - We are currently investigating an issue that is preventing users from being able to add domains to the allow and block lists on the dashboard. Updated status will be provided as soon as possible.

DNS filtering is operating normally.
Mar 21, 09:34 EDT
Mar 20, 2023

No incidents reported.

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023

No incidents reported.

Mar 16, 2023

No incidents reported.

Mar 15, 2023

No incidents reported.

Mar 14, 2023

No incidents reported.

Mar 13, 2023
Logging into DNSFilter Dashboard is Intermittent
Resolved - Monitoring is complete regarding the intermittent issue logging into the DNSFilter dashboard. Services continue to operate normally since 12:34pm Eastern. Our backend authentication provider continues to have full health.

This issue is now RESOLVED.
Mar 13, 14:05 EDT
Monitoring - Our authentication provider (Auth0) reports that services have resumed normal operation. Internal testing confirms authentication is operational. Our operations team continues to monitor.

DNS filtering continues to operate normally.
Mar 13, 12:37 EDT
Identified - The issue has been identified as being with our authentication provider Auth0. We are currently monitoring the situation closely as they work to resolve issues on their end. In the meantime, DNSFilter support is able to make modifications to customer accounts if needed. Please contact us at support@dnsfilter.com for assistance.
Mar 13, 12:29 EDT
Update - Initial investigation indicates the issue is a delay when logging into the dashboard with 2FA. We are continuing to investigate and will provide updated status as soon as it becomes available.
Mar 13, 12:00 EDT
Investigating - We are currently investigating an issue where the ability to log into the DNSFilter dashboard is intermittent. Updated status will be provided as soon as possible.

DNS filtering is operating normally.
Mar 13, 11:57 EDT
Mar 12, 2023

No incidents reported.

Mar 11, 2023

No incidents reported.

Mar 10, 2023

No incidents reported.

← Incident History Powered by Atlassian Statuspage