All Systems Operational

About This Site

Due to the redundant nature of our anycast infrastructure, DNSFilter services including DNS layer security, content filtering and resolution are always available. In the event of regional downtime, DNSFilter automatically switches to the nearest data center with no manual intervention. By design, our core services will not be disrupted by planned or unplanned outages.

As such, via our status page, DNSFilter strives to provide complete transparency for the current and past status of our service.

DNS1 Anycast Network ? Operational
90 days ago
100.0 % uptime
Today
North America ? Operational
90 days ago
100.0 % uptime
Today
South America ? Operational
90 days ago
100.0 % uptime
Today
Europe ? Operational
90 days ago
100.0 % uptime
Today
Asia ? Operational
90 days ago
100.0 % uptime
Today
Africa ? Operational
90 days ago
100.0 % uptime
Today
Oceania ? Operational
90 days ago
100.0 % uptime
Today
DNS2 Anycast Network ? Operational
90 days ago
100.0 % uptime
Today
North America ? Operational
90 days ago
100.0 % uptime
Today
South America ? Operational
90 days ago
100.0 % uptime
Today
Europe ? Operational
90 days ago
100.0 % uptime
Today
Asia ? Operational
90 days ago
100.0 % uptime
Today
Africa ? Operational
90 days ago
100.0 % uptime
Today
Oceania ? Operational
90 days ago
100.0 % uptime
Today
Dashboard ? Operational
90 days ago
99.99 % uptime
Today
Analytics ? Operational
90 days ago
100.0 % uptime
Today
Front End UI ? Operational
90 days ago
99.98 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Features ? Operational
90 days ago
100.0 % uptime
Today
Interstitial Page Operational
90 days ago
100.0 % uptime
Today
Blocked Page Operational
90 days ago
100.0 % uptime
Today
Bypass Proxy Operational
90 days ago
100.0 % uptime
Today
DoH Server Operational
90 days ago
100.0 % uptime
Today
Changelog Operational
90 days ago
100.0 % uptime
Today
Roaming Clients Operational
90 days ago
100.0 % uptime
Today
Domain Categorization Operational
90 days ago
100.0 % uptime
Today
Dynamic DNS Updater Operational
90 days ago
100.0 % uptime
Today
Webshrinker Operational
90 days ago
100.0 % uptime
Today
Webshrinker API ? Operational
90 days ago
100.0 % uptime
Today
Webshrinker Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Webshrinker Categorization Engine ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 19, 2024

No incidents reported today.

Sep 18, 2024

No incidents reported.

Sep 17, 2024

No incidents reported.

Sep 16, 2024

No incidents reported.

Sep 15, 2024

No incidents reported.

Sep 14, 2024

No incidents reported.

Sep 13, 2024

No incidents reported.

Sep 12, 2024

No incidents reported.

Sep 11, 2024

No incidents reported.

Sep 10, 2024
Resolved - Incident Summary
Sessions in the DNSFilter user interface were found to not be automatically refreshed resulting in users getting logged out and having to re-authenticate after a period of time. The issue was identified as part of a recent configuration update in our ongoing efforts to enhance security and streamline authentication processes. As soon as the issue was identified, a further update was made and has restored normal authentication functionality for all affected users.

Sep 10, 10:58 EDT
Update - We are continuing to investigate this issue.
Sep 10, 10:00 EDT
Investigating - Our engineering team is currently investigating an issue which is causing the DNSFilter dashboard to timeout for users who are using MFA. Updated status will be provided as soon as possible.

DNS filtering is operating normally.

Sep 10, 09:58 EDT
Sep 9, 2024

No incidents reported.

Sep 8, 2024

No incidents reported.

Sep 7, 2024
Completed - The scheduled maintenance has been completed.
Sep 7, 05:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 04:00 EDT
Scheduled - Dear Valued Customers,

As part of our ongoing commitment to improving our services, we will be performing an important infrastructure upgrade. This upgrade involves transitioning our database technology to enhance the performance and reliability of our systems.

What You Need to Know:

Date and Time of Upgrade:
Start: September 7, 2024, at 04:00 EDT
PST-0100/MDT-0200/CDT-0300/EDT-0400/ADT-0500/ALST-0000/HST-2300
End: September 7, 2024, at 05:30 EDT

Estimated Downtime:
The DNSFilter Dashboard and APIs will be unavailable for about 30 minutes.
ALL operations performed through the Dashboard and APIs will not be accessible, including reporting and management.
Existing filtering policies will remain active during maintenance.

Why is This Upgrade Necessary?
This is the initial phase of a multi-step enhancement aimed at achieving robust high availability and eliminating scenarios necessitating downtime. Although there will be temporary access limitations, our filtering capabilities will continue uninterrupted based on existing policies.

Next Steps:
Please refer to our DNSFilter status page for current status and information: https://status.dnsfilter.com/
Need Help? If you have any questions or concerns, please do not hesitate to reach out to our support team.

Thank you for your understanding and support as we work to enhance our infrastructure for a better experience. We appreciate your business and are committed to serving you.

Best regards,
DNSFilter Support

Aug 9, 16:19 EDT
Sep 6, 2024

No incidents reported.

Sep 5, 2024

No incidents reported.