A solution has been implemented, and performance has returned to normal. No further impact is expected. If you continue to experience related issues, please reach out directly to our Support team.
Posted Sep 29, 2025 - 16:51 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Sep 29, 2025 - 14:28 EDT
Update
We are continuing to investigate this issue.
Posted Sep 29, 2025 - 14:27 EDT
Update
We are continuing to investigate this issue.
Posted Sep 29, 2025 - 14:24 EDT
Investigating
We are currently investigating an issue impacting customers who have added local domains to their Local Domain List that are also publicly accessible. In these cases, users may experience problems when connecting to VPNs or other services, resulting in the Unknown Block Page being displayed. Our team is actively working to identify a permanent resolution.
Further updates will be posted here as they become available.