Dashboard Login latency

Incident Report for DNSFilter

Resolved

This incident has now been resolved.
Posted Apr 23, 2024 - 12:24 EDT

Monitoring

A fix has been implemented and we are continuing to monitor the results.
Posted Apr 23, 2024 - 11:25 EDT

Identified

The root cause of the issue has been identified and we are currently working in implementing a fix.
Posted Apr 23, 2024 - 11:19 EDT

Investigating

Our engineering team has identified an issue that is preventing users from logging into the dashboard and is currently working to implement a fix. We will provide updated status as soon as possible.
Posted Apr 23, 2024 - 09:50 EDT
This incident affected: Dashboard (Analytics, Front End UI, API).