Dashboard - Query Log processing delays

Incident Report for DNSFilter

Resolved

This incident has now been resolved.

Posted Apr 07, 2025 - 19:23 EDT

Monitoring

A fix has been implemented and we are currently monitoring the results.

Posted Apr 07, 2025 - 15:50 EDT

Investigating

We are currently investigating reports of delays affecting the processing of Query Log reporting. We understand the importance of timely access to this information and are working diligently to identify the root cause and restore normal processing speeds.

During this time, query log reporting visibility may be affected. We do not anticipate any data loss. This issue is isolated to Query Log reporting; other platform functions are not impacted.

Posted Apr 07, 2025 - 14:57 EDT

This incident affected: Dashboard (Analytics, Front End UI).