Dashboard Login Failure
Incident Report for DNSFilter
This incident has been confirmed to be resolved by the upstream authentication provider. Should you need further assistance please reach out to us at support@dnsfilter.com
Posted May 10, 2023 - 05:28 EDT
The upstream authentication provider has implemented a fix that was the root cause of the issue with logging into the dashboard. The dashboard is now accessible again and we are monitoring at this time to ensure there are no further issues.
Posted May 10, 2023 - 05:11 EDT
Our engineering team has identified the issue that is preventing users from logging into the dashboard. This is being caused by an upstream authentication provider. The upstream provider is urgently working to resolve the issue. Currently we are seeing that logging into the dashboard is working but this may be intermittent until the upstream provider has fully resolved the issue on their end. Updated status will be provided as soon as possible.
Posted May 10, 2023 - 05:07 EDT
Our engineering team is currently investigating an issue that is preventing users from being able to log into the dashboard. We will provide updated status as soon as possible.

DNS resolution is operating normally.
Posted May 10, 2023 - 04:34 EDT
This incident affected: Dashboard (Front End UI).