API

API Performance Degraded

Resolved

API Performance has returned to previous state.

Problem Identified

A quick unplanned maintenance and unavailability of the API for a few minutes to complete work to fully restore API functionality.

Monitoring

API performance is currently stable; and we’re still working to resolve an underlying problem.
The API was down for approximately 18 minutes starting at 10AM EST while we performed emergency maintenance.

API and app were affected during that time, but not DNS resolution.

Automatic domain categorizations (interstitial page) are delayed right now.

Assessed

We’re experiencing periodic slowdowns in our API service which is also affecting APP.
We’ve evaluated the problem and are working towards full resolution; with temporary measures to improve performance.
Customers will experience periodic slow responses; but it only affects our UI, and API, not DNS resolution.