Identified - Status Report: Zorus Portal Service Disruption
Summary
We are currently experiencing a backend connectivity issue affecting several elements of the Zorus Portal. Core protection remains fully functional, but some portal features are impacted.
Impacted Services
The following portal features are temporarily unavailable or degraded:
-Reporting: Issues with generating and sending reports.
-Whitelabeling: Modifications to whitelabeling settings are unavailable.
-Customer & Group Management: Creation of new customers and groups may fail.
-Agent Downloads: Downloading the Zorus Agent is currently disrupted.
-Gradient MSP Integration: Integration features are impacted.
Unaffected Services
Filtering and Protection: All core filtering and protection services remain operational and continue to protect end users without interruption.
Sep 02, 2025 - 16:51 EDT
Summary
We are currently experiencing a backend connectivity issue affecting several elements of the Zorus Portal. Core protection remains fully functional, but some portal features are impacted.
Impacted Services
The following portal features are temporarily unavailable or degraded:
-Reporting: Issues with generating and sending reports.
-Whitelabeling: Modifications to whitelabeling settings are unavailable.
-Customer & Group Management: Creation of new customers and groups may fail.
-Agent Downloads: Downloading the Zorus Agent is currently disrupted.
-Gradient MSP Integration: Integration features are impacted.
Unaffected Services
Filtering and Protection: All core filtering and protection services remain operational and continue to protect end users without interruption.
Sep 02, 2025 - 16:51 EDT
About This Site
Due to the redundant nature of our anycast infrastructure, DNSFilter services including DNS layer security, content filtering and resolution are always available. In the event of regional downtime, DNSFilter automatically switches to the nearest data center with no manual intervention. By design, our core services will not be disrupted by planned or unplanned outages.
As such, via our status page, DNSFilter strives to provide complete transparency for the current and past status of our service.
DNS1 Anycast Network
?
Operational
North America
?
Operational
South America
?
Operational
Europe
?
Operational
Asia
?
Operational
Africa
?
Operational
Oceania
?
Operational
DNS2 Anycast Network
?
Operational
North America
?
Operational
South America
?
Operational
Europe
?
Operational
Asia
?
Operational
Africa
?
Operational
Oceania
?
Operational
Dashboard
?
Operational
Analytics
?
Operational
Front End UI
?
Operational
API
?
Operational
Features
?
Operational
Interstitial Page
Operational
Blocked Page
Operational
Bypass Proxy
Operational
DoH Server
Operational
Changelog
Operational
Roaming Clients
Operational
Domain Categorization
Operational
Dynamic DNS Updater
Operational
Data Export
Operational
Webshrinker
Operational
Webshrinker API
?
Operational
Webshrinker Dashboard
?
Operational
Webshrinker Categorization Engine
?
Operational
Zorus
Partial Outage
Zorus Portal
Partial Outage
Zorus Reporting
Partial Outage
Zorus Policy Servers
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.