All Systems Operational

About This Site

Due to the redundant nature of our anycast infrastructure, DNSFilter services including DNS layer security, content filtering and resolution are always available. In the event of regional downtime, DNSFilter automatically switches to the nearest data center with no manual intervention. By design, our core services will not be disrupted by planned or unplanned outages.

As such, via our status page, DNSFilter strives to provide complete transparency for the current and past status of our service.

DNS1 Anycast Network ? Operational
90 days ago
99.99 % uptime
Today
North America ? Operational
90 days ago
100.0 % uptime
Today
South America ? Operational
90 days ago
100.0 % uptime
Today
Europe ? Operational
90 days ago
99.98 % uptime
Today
Asia ? Operational
90 days ago
100.0 % uptime
Today
Africa ? Operational
90 days ago
100.0 % uptime
Today
Oceania ? Operational
90 days ago
100.0 % uptime
Today
DNS2 Anycast Network ? Operational
90 days ago
99.99 % uptime
Today
North America ? Operational
90 days ago
100.0 % uptime
Today
South America ? Operational
90 days ago
100.0 % uptime
Today
Europe ? Operational
90 days ago
99.98 % uptime
Today
Asia ? Operational
90 days ago
100.0 % uptime
Today
Africa ? Operational
90 days ago
100.0 % uptime
Today
Oceania ? Operational
90 days ago
100.0 % uptime
Today
Dashboard ? Operational
90 days ago
99.98 % uptime
Today
Analytics ? Operational
90 days ago
100.0 % uptime
Today
Front End UI ? Operational
90 days ago
99.95 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Features ? Operational
90 days ago
100.0 % uptime
Today
Interstitial Page Operational
90 days ago
100.0 % uptime
Today
Blocked Page Operational
90 days ago
100.0 % uptime
Today
Bypass Proxy Operational
90 days ago
100.0 % uptime
Today
DoH Server Operational
90 days ago
100.0 % uptime
Today
Changelog Operational
90 days ago
100.0 % uptime
Today
Roaming Clients Operational
90 days ago
100.0 % uptime
Today
Domain Categorization Operational
90 days ago
100.0 % uptime
Today
Dynamic DNS Updater Operational
90 days ago
100.0 % uptime
Today
Webshrinker Operational
90 days ago
100.0 % uptime
Today
Webshrinker API ? Operational
90 days ago
100.0 % uptime
Today
Webshrinker Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Webshrinker Categorization Engine ? Operational
90 days ago
100.0 % uptime
Today
Zorus Operational
90 days ago
100.0 % uptime
Today
Zorus Portal Operational
90 days ago
100.0 % uptime
Today
Zorus Reporting Operational
90 days ago
100.0 % uptime
Today
Zorus Policy Servers Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Zorus Policy Server Maintenance Jul 2, 2025 21:30 - Jul 3, 2025 00:00 EDT

Maintenance on the Zorus Policy Servers. No service impact is expected.
Posted on Jun 26, 2025 - 13:46 EDT

DNSFilter Front-End and API maintenance Jul 12, 2025 04:00-05:00 EDT

A scheduled database maintenance is set for 08:00 UTC. This is to ensure our product's stability, performance and security remains at the highest standards. We expect the actual work to take less than the maintenance window. You may encounter significant delays or timeouts affecting both our Front-End and API services during this period. Please note that this will not affect our DNS resolution services. Thank you for your understanding.
Posted on Jun 12, 2025 - 16:43 EDT
Jul 2, 2025

No incidents reported today.

Jul 1, 2025
Completed - The scheduled maintenance has been completed.
Jul 1, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 21:00 EDT
Scheduled - Maintenance on the Zorus Policy Servers. No service impact is expected. This is to ensure our product's stability and performance remain at the highest standards.
Jul 1, 14:50 EDT
Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025
Completed - The scheduled maintenance has been completed.
Jun 25, 22:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 21:30 EDT
Scheduled - Maintenance on the Zorus Policy Servers. No service impact is expected. Filtering will continue to function normally. However, there may be a temporary delay in traffic logs appearing in the Zorus portal.
Jun 23, 13:43 EDT
Jun 24, 2025
Resolved - This incident has been resolved.
Jun 24, 14:40 EDT
Monitoring - A fix has been implemented and we are continuing to monitor the results.
Jun 24, 12:45 EDT
Investigating - We are currently investigating an issue in the DNSFilter UI that is preventing manual customers from seeing Roaming Client.
Jun 24, 11:56 EDT
Jun 23, 2025
Resolved - This incident has been resolved.
Jun 23, 08:51 EDT
Monitoring - What Happened with Domain Categorization and System Load (e.g. msn.com )
-Some well-known domains like msn.com and started showing up as “uncategorized,” and our backend systems experienced a large spike in traffic. Here’s what we know:

What Happened:
-Some websites like msn.com temporarily lost their category labels due to them being treated as uncategorized in the system.
-Our platform automation tried to correct this but sent too many repeated requests at once, overloading internal systems.
-This caused delays in restoring correct category information, so some domains stayed uncategorized longer than expected.
-We’ve deployed a fix to reduce the load and are restoring normal behavior.

Key Customer Impact:
-Domains like msn.com appeared uncategorized because they dropped out of cache and couldn’t be reloaded reliably.
-This could affect content filtering accuracy, especially for high-traffic or policy-critical domains.
-No DNS resolution outages occurred, but policy behavior may have been incorrect.

Fix:
A fix has been implemented; however, due to caching, it may take 24–48 hours for affected domains to reflect the correct categorization.

Workaround:
In the meantime, you can either add the impacted domains to your allow list or temporarily allow uncategorized domains within your policy settings to avoid disruption.

Jun 20, 13:07 EDT
Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025
Jun 19, 2025

No incidents reported.

Jun 18, 2025
Resolved - Between hour 5 to 6 UTC today, a networking issue outside of our control was detected between our AnyCast nodes across the world and our query log eventing system.

DNS Resolution and Filtering were NOT affected.

The networking issue has since been resolved but as a result you might notice that on a daily basis, about 2% less query log entries than a usual weekday in our Query Log.

We are working with our networking partners to ensure this does not happen again and we are putting extra safeguards in place to avoid this in the future.

Jun 18, 09:29 EDT